Return Policy
Return Policy
Overview
At Essentials Hubs, we want you to be completely satisfied with your purchase. If you need to return an item, please follow our return policy outlined below.
Return Eligibility
You may return items within [insert return period, e.g., 30 days] of receiving your order, provided that:
- The item is unused and in its original packaging.
- All tags and labels are intact.
Non-Returnable Items
Certain items cannot be returned, including:
- [List any non-returnable items, e.g., personalized items, opened beauty products, etc.]
How to Initiate a Return
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Contact Us: Reach out to our customer support team at [Your Contact Information] to request a return authorization.
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Prepare Your Package: Pack the item securely in its original packaging. Include a copy of your order confirmation and the return authorization.
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Ship the Item: Use a trackable shipping service to return the item to the address provided by our customer support.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [insert timeframe, e.g., 7-10 business days].
Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item shipped).
Changes to Return Policy
We reserve the right to update this return policy at any time. Any changes will be posted on this page.
Thank you for shopping with Essentials Hubs!